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LEGAL NOTICE

Last Updated: September 2, 2026

This Legal Notice provides information about the operator and seller responsible for the website jwrhcf.shop and is intended to provide customers, including consumers located in the Czech Republic, with clear information about the business operating this online store.

1. WEBSITE OPERATOR AND SELLER

This website is operated by:

Company Name: PINK LEMONADE LIMITED
Company Number: 438065

Business Address:
The Accounting Store Limited
153 Te Heu Heu Street
Taupo, Taupo
3330
New Zealand

Website: jwrhcf.shop
Email: support@jwrhcf.shop
Telephone: +6477773079

PINK LEMONADE LIMITED is responsible for the operation of this online store and for sales made through jwrhcf.shop, subject to the terms and policies published on this Website.

2. CUSTOMER CONTACT

Customers may contact us regarding:

  • Orders

  • Products

  • Shipping and delivery

  • Cash on Delivery (COD)

  • Returns

  • Refunds

  • Complaints

  • Privacy requests

  • Other customer service matters

Email: support@jwrhcf.shop
Telephone: +6477773079

When contacting us regarding an existing order, please include your order number where possible.

3. ONLINE STORE

The Website jwrhcf.shop is an ecommerce website through which customers can purchase products offered by PINK LEMONADE LIMITED.

Our online store is operated using Shopify ecommerce technology.

The availability, description, characteristics, price, payment options, and other relevant information relating to individual products are displayed on the applicable product and checkout pages.

4. SHIPPING

We currently offer free standard shipping on eligible orders to the Czech Republic unless otherwise clearly stated before checkout.

Any applicable delivery information and available delivery methods will be communicated to customers before or during the ordering process.

Please refer to our Shipping Policy for additional information concerning:

  • Order processing

  • Delivery

  • Shipping times

  • Delivery delays

  • Lost or damaged parcels

  • Cash on Delivery shipments

5. CASH ON DELIVERY

We offer Cash on Delivery (COD) for eligible orders where this payment option is displayed during checkout.

When Cash on Delivery is selected, payment is generally collected when the order is delivered by the relevant courier or delivery provider.

Availability of COD may depend on the delivery location and other operational conditions.

6. PRICES AND PAYMENT

Product prices and applicable charges are displayed on the Website before customers complete their purchase.

Customers will be informed of the total amount payable before becoming bound by an order.

No mandatory additional delivery or other charge will be imposed where the customer was not properly informed of that charge before completing the purchase.

Available payment methods are displayed during checkout.

7. CONSUMER RIGHTS

Consumers purchasing products online in the Czech Republic may benefit from mandatory consumer protection rights under applicable Czech and European Union law.

These rights may include, where applicable:

  • The right to receive clear pre-contractual information

  • The right to receive products that conform to the sales contract

  • Statutory remedies for defective or non-conforming goods

  • The right to withdraw from eligible distance contracts within 14 days

  • Rights relating to delayed or failed delivery

  • The right to make complaints and seek appropriate remedies

Nothing on this Website is intended to exclude, restrict, or reduce mandatory consumer rights that cannot lawfully be waived.

For more information, please review our Terms of Service and Return & Refund Policy.

8. RIGHT OF WITHDRAWAL

Consumers in the Czech Republic generally have the right to withdraw from eligible online purchases within 14 days without giving a reason, subject to statutory exceptions.

For purchases of goods, the withdrawal period generally begins when the consumer, or a third party designated by the consumer other than the carrier, receives the goods.

To exercise your applicable right of withdrawal, please contact:

support@jwrhcf.shop

Detailed procedures and applicable conditions are set out in our Return & Refund Policy.

9. DEFECTIVE OR NON-CONFORMING PRODUCTS

If you receive a product that is defective, damaged, incorrect, or otherwise does not conform to the applicable sales contract, please contact:

support@jwrhcf.shop

Please provide your order number and a description of the problem.

We may request photographs or other reasonable information where necessary to assess the issue.

Any available remedy, including repair, replacement, price reduction, or refund, will be provided in accordance with applicable law and the circumstances of the individual case.

Nothing in this Legal Notice limits statutory rights relating to defective or non-conforming goods.

10. COMPLAINTS

If you have a complaint concerning a product, order, delivery, payment, return, refund, or other aspect of our services, please contact us:

PINK LEMONADE LIMITED

Email: support@jwrhcf.shop
Telephone: +6477773079

Please include relevant details such as your order number and a clear description of the issue.

We will review complaints and seek to respond within a reasonable period in accordance with applicable law.

11. ALTERNATIVE DISPUTE RESOLUTION

Consumers in the Czech Republic may, where applicable, have access to alternative dispute resolution procedures for consumer disputes.

A relevant consumer alternative dispute resolution authority in the Czech Republic is:

Czech Trade Inspection Authority
Česká obchodní inspekce (ČOI)

Availability and jurisdiction of alternative dispute resolution procedures may depend on the circumstances of the dispute, including the nature of the transaction and the location of the trader.

Consumers should normally attempt to resolve their complaint directly with us first by contacting:

support@jwrhcf.shop

Nothing in this section prevents a consumer from exercising any other legal rights or remedies available under applicable law.

12. INTELLECTUAL PROPERTY

Unless otherwise stated, the Website and its original content, including its:

  • Text

  • Graphics

  • Images

  • Logos

  • Videos

  • Layout

  • Design

  • Software

  • Product presentations

are owned by, licensed to, or otherwise lawfully used by PINK LEMONADE LIMITED or the relevant rights holder.

Website content may not be reproduced, distributed, modified, republished, or commercially exploited without authorization from the relevant rights holder, except where permitted by applicable law.

13. WEBSITE INFORMATION

We make reasonable efforts to ensure that information published on this Website is accurate and up to date.

However, genuine typographical, technical, or administrative errors may occasionally occur.

Where an error is identified, we may correct the information as appropriate.

Nothing in this section limits consumer rights where product information forms part of a sales contract or where inaccurate information gives rise to rights under applicable law.

14. THIRD-PARTY LINKS AND SERVICES

The Website may contain links to third-party websites or use services supplied by third parties, including:

  • Shopify

  • Payment providers

  • Shipping and logistics providers

  • Analytics providers

  • Customer service providers

  • Marketing platforms

Independent third-party websites may have their own terms and privacy policies.

We are not responsible for independent third-party content or services that are outside our control, except to the extent that applicable law provides otherwise.

15. PRIVACY AND PERSONAL DATA

Personal data collected through this Website is processed in accordance with our Privacy Policy and applicable data protection requirements.

Customers may contact us regarding privacy matters at:

support@jwrhcf.shop

Please review our Privacy Policy for further information regarding:

  • Personal data we collect

  • Purposes of processing

  • Legal bases for processing

  • Data sharing

  • International data transfers

  • Data retention

  • Cookies

  • Data protection rights

16. COOKIES

This Website may use cookies and similar technologies that are necessary for the operation of the Website and, subject to applicable requirements, for analytics, personalization, or advertising.

Where consent is required under applicable law for non-essential cookies, customers will be given appropriate choices through the Website's cookie or privacy controls.

More information is available in our Privacy Policy and applicable cookie settings.

17. LIMITATION OF LIABILITY

Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

In particular, nothing in this Legal Notice is intended to exclude or restrict:

  • Mandatory consumer rights

  • Liability for fraud or fraudulent misrepresentation

  • Liability for defective or unsafe products where such liability cannot legally be excluded

  • Liability for death or personal injury where exclusion is prohibited by law

  • Any other liability that cannot lawfully be excluded or restricted

Any limitation of liability applies only to the extent permitted by applicable law.

18. APPLICABLE LAW

The operation of this Website and contracts concluded through it are subject to applicable law.

Where a customer is a consumer habitually resident in the Czech Republic, nothing in our Website policies or contractual terms is intended to deprive that consumer of mandatory protection available under applicable Czech or European Union consumer law.

Any governing-law provision contained in our Terms of Service is subject to these mandatory consumer protection requirements.

19. WEBSITE POLICIES

This Legal Notice should be read together with the other policies published on jwrhcf.shop, including:

  • Terms of Service

  • Privacy Policy

  • Return & Refund Policy

  • Shipping Policy

  • Contact Information

Together, these documents provide information concerning the operation of our Website and purchases made through our online store.

If any provision conflicts with mandatory consumer protection law applicable to a customer, the mandatory legal provision will prevail.

20. CHANGES TO THIS LEGAL NOTICE

We may update this Legal Notice when necessary to reflect changes to:

  • Our business

  • Website operation

  • Contact information

  • Services

  • Applicable laws

  • Regulatory requirements

The latest version will be published on jwrhcf.shop with an updated revision date.

21. CONTACT DETAILS

For legal, commercial, customer service, or Website-related inquiries, please contact:

PINK LEMONADE LIMITED
Company Number: 438065

Business Address:
The Accounting Store Limited
153 Te Heu Heu Street
Taupo, Taupo
3330
New Zealand

Website: jwrhcf.shop
Email: support@jwrhcf.shop
Telephone: +6477773079